Skip to main content

The Challenge of Enhancing Matchday Experience for Fans

It’s no secret that a good football game is the backbone of any sports venue. However, the fan of today wants more than just a great game. He wants an overall experience, which includes onsite entertainment, food and drinks, and other elements that build and sustain his relationship with the club.More info :ทางเข้า UFABET มือถือ: เล่นคาสิโนออนไลน์ได้ทุกที่, ทุกเวลา – www.ufabet.partners

A good example of this is Tottenham Hotspur’s use of their stadium to host a job fair, which connected over 3,000 local jobseekers with 90 employers. This was a brilliant way to utilize their stadium to benefit their community and show that they truly care for their fans.

Fan Focus: The Challenge of Enhancing Matchday Experience

This type of initiative is something that all clubs should consider because it shows how much they value their supporter base and the importance of a two-way relationship. It also demonstrates how important it is to deliver an excellent fan experience during the off-season, not just on match days.

The core four attributes are extremely important to fans, regardless of the sport or their age group. But casual fans are a little bit less satisfied than fanatics, with only 31 percent reporting satisfaction across all attributes (figure 1). This is an opportunity for teams to improve the fan experience for their entire fanbase by focusing on personalization and creating more nuanced experiences for fans, such as encouraging fans to stamp their feet along with the team or create new noise records with a sound barometer.